Support

Help for connection, permissions, Search Console, GA4, GTM, Merchant, indexing and data-control questions.

Service status

Check the live Worker health endpoint first: /health. A healthy response confirms the Worker and production database are reachable; it does not by itself confirm your Google authorization.

Connection troubleshooting

  • If the plugin shows an old tool catalog, disconnect and reconnect the MCP in ChatGPT so tool discovery runs again.
  • If a Google API returns an authorization error, reconnect and choose the minimum access level that contains the feature you need.
  • Search Console-only and Search Console + GA4 read modes do not grant management permissions.
  • Merchant tools require both the Merchant OAuth scope and account-level access in Google Merchant Center.

Data and privacy requests

To stop future Google access, revoke the GSC MCP authorization in your Google Account and disconnect the plugin in ChatGPT. To request deletion of server-side connection data, contact the verified publisher using the public contact options associated with the FourTran publisher profile and state that your request concerns “GSC MCP data deletion.” Do not send passwords, OAuth tokens or MFA codes.

Publisher support channel

The current public publisher profile is FourTran on GitHub. Use the contact options available on that publisher profile for account-specific support, security reports and verified deletion requests. This page remains the canonical support URL for the plugin submission.

Useful details to include

For faster troubleshooting, include the affected feature, the Google property URL or GA4/Merchant account identifier when non-sensitive, the approximate time of the failure, and the user-visible error message. Never include refresh tokens, access tokens, client secrets, passwords or MFA codes.

Common semantics

A successful sitemap or IndexNow submission is not proof of indexing. GSC and GA4 are different measurement systems and are not expected to reconcile one-to-one. AI-shaped query classification is heuristic.